Privacy Policy

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Last updated: [6th December 2025]

FramesMedia UK (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal data is handled responsibly and transparently. This Privacy Policy explains what information we collect, how we use it, and the rights you have under UK data protection laws, including the UK GDPR.

If you have any questions, please contact us at: [info@framesmedia.co.uk]

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1. Who We Are

FramesMedia UK is a creative agency providing content, paid media, and advertising services, registered in the United Kingdom.

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2. Information We Collect

a. Information You Provide Directly

* Name

* Email address

* Phone number

* Company name

* Project details or enquiry information

* Any additional information you share through forms, emails, or messages

b. Automatically Collected Information

When you visit our website, we may automatically collect:

* IP address

* Browser type and device information

* Usage data such as pages visited, time spent, and interactions

* Cookies and tracking data for analytics or functionality

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3. How We Use Your Information

We use your personal data to:

* Respond to enquiries

* Provide quotes, proposals, or project information

* Deliver our services

* Improve website performance and user experience

* Send necessary updates or service-related messages

* Maintain internal business records

* Comply with legal obligations

We do not sell or rent your personal data to third parties.

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4. Legal Basis for Processing

We process your data under the following bases:

* Consent

* Contract

* Legitimate interests

* Legal obligations

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5. Sharing Your Information

We may share your information with:

* Service providers such as hosting, analytics, and communication tools

* Professional advisers such as accountants or legal consultants

* Authorities when legally required

All third parties follow GDPR-compliant data protection requirements.

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6. Data Storage and Security

We take appropriate technical and organisational measures to protect your information from loss, misuse, or unauthorised access. Data may be stored in the UK or with GDPR-compliant providers.

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7. Data Retention

We retain personal data only for as long as necessary for its intended purpose and to meet legal or operational requirements. You may request deletion at any time.

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8. Your Rights Under UK GDPR

You have the right to:

* Access your personal data

* Request corrections

* Request deletion

* Restrict or object to processing

* Request data portability

* Withdraw consent

* File a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, contact: [info@framesmedia.co.uk]

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9. Cookies

Our website may use cookies to improve functionality, performance, and analytics. You can control or disable cookies through your browser settings.

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10. Third-Party Links

Our website may include links to external sites. We are not responsible for their privacy practices or content.

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11. Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page with the revised date.

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For any questions about this policy or your data, please email: [info@framesmedia.co.uk]